Mr Smith Casino Review
Deposit £200 and play with £400
- Deposit options: PayPal, Visa, Mastercard, Skrill, Neteller, Paysafecard, Visa Entropay
- Products: Casino, Live Casino, Slots, Video Poker
- Minimum deposit: 15 GBP
- Licensed: Malta
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Operated by Betsson with a Quintessentially British Feel – Mr Smith Casino
Lovers of British culture from all around the world will enjoy their time at the Mr Simith Casino. A cute and cheeky looking bulldog beams out at you from the front page, sporting a red, white and blue scarf. The site is fresh and modern looking, with plenty on offer for all types of player. A wide variety of games are provided by some of the big name software developers. Very interesting bonuses and promotions will also serve to entice you in. It’s not a completely new site, but instead rises out of the ashes of another UK favourite, Harry Casino. The registered address of the operator of the website is in Malta. The BML Group Ltd is also the owner of other big name casino brands Betsson, Betsafe and CasinoEuro. It is licensed and regulated by the Malta Gaming Authority. For players in the UK, the site is licensed and regulated by the UK Gambling Commission. Games on offer are licensed by Alderney Gambling Control Commission. This casino may be a relative newcomer to the scene, having been launched in 2014. However, as part of a much larger group of casinos, it is able to benefit from more than 50 years experience of the gaming industry.
The Benefits of This Casino – Quick Facts
- Huge selection of games including slots, jackpots, table games, scratchcards and live casino games
- Top notch games software developers
- Licensed and regulated in the UK and Malta
- Support available 24/7
- Varied payment options in GBP and Euros
- Low minimum deposit
- Generous bonuses and promotions
A Selection of Bonuses
For new players in the UK, there is a chance to double your money when first signing up and opening an account. Deposit a maximum of £200 and that means you’ll end up with £400 to play with. Terms and conditions do apply, including a 35x wagering requirement that must be met within 14 days. For example, if your bonus is £100, total bets of £3,500 will have to be made within the time frame. This is quite a hefty target to meet for new players, so carefully consider whether the bonus is actually worth it before signing up. To qualify for the offer, a minimum deposit of £15 has to be made. The bonus is not automatic and has to be claimed within 60 days of first registration. It’s also worth noting that transactions made using Skrill and Neteller do not qualify for the welcome bonus.
A selection of other bonuses and promotions are running on different days of the week. These include:
- Monday Free Spins Wowsa – stacks of free spins up for grabs on the Sweet Alchemy slot
- Tuesday Tournament – take part in a tournament for the chance to win cash prizes
- Wicked Wednesday – 25% deposit bonus up to £100
- Throwback Thursday – play hot slot “7 Sins” and get 25 free spins
- Friday Evening Cash Race – up for grabs are cash prizes of up to £100
- Saturday Live Casino Cashback – 15% cashback up to £150 on all live casino net losses
- Sunday Live Casino Cash Drop – random cash drop of up to £100
Wide Selection of Games to Suit all Tastes
For slots lovers, there is a veritable plethora of different games. However, finding one you like may prove to be frustrating, as they are all together in one list. It is possible to filter them according to the software developer, but an option to categorise them into different themes, for example, would be helpful. Software providers include IGT, iSoftBet, NetEnt, Play’n’Go, Quickfire and Leander. Games include favourites such as Cleopatra, Gonzo’s Quest, Jack and the Beanstalk and Planet of the Apes. You can add individual titles to your own favourites list. There is also the option to play 1, 2 or 4 games at the same time.
If you want to be a part of the jackpot scene there is a huge selection of jackpot slots to choose from. Prize pools range for just a few thousand pounds right up to a couple of million. At the time of writing this review, the Mega Moolah jackpot stood at £3,355,771. It’s easy to see whether any of the games can be played using a mobile, thanks to the icon in the corner of the game title.
Those of you looking for other types of casino game aren’t going to be too disappointed either. There is a great live casino offering including variations of roulette, baccarat, blackjack, Texas hold’em, Caribbean stud poker and Dream Catcher. Table games lovers also have a fair selection of games including roulette, blackjack, 3 card brag, Golden Ball, casino patience, pai gow poker, craps, red dog and pontoon. Let’s not forget the scratchcards either.
Nothing Fancy, Just Plain and Simple
The design of the site is not going to blow you away, but its clean and simple style leaves you to focus on the games. The colour scheme is unmistakably British, with its red, white and blue. There are no garish colour schemes and flashing characters, which means it’s very easy on the eyes.
The games available are always quick to load up, and with many of them you get a great introduction before you decide to play. They are all on an instant play platform, which means there are no delays or worries about downloading software. Some of the games can even be played before signing up for an account.
If you want any kind of help there is a useful help section, where you’ll find the answers to the most commonly asked questions. If you can’t find the answer then there is a 24/7 live chat option. Which we found to be very prompt and always available when we needed to ask a question.
Funding Your Account and Making Withdrawals
A range of different payment methods are accepted when it comes to making deposits and withdrawals. Credit cards such as Visa or MasterCard, Entropay, Paysafecard, Skrill and Neteller and bank transfer are all acceptable methods for making a deposit. The timescale for such payments varies. For example, credit card or virtual credit card payments are instantly credited to your betting account. Bank transfers, on the other hand, can take up to 5 banking days. No fees are charged by Mr Simith casino for making deposits. However, payment providers will make a charge that will vary. Minimum deposit amounts are £10 for every type of method.
Withdrawals have to be made using the same method that was used for previous deposits, wherever possible. Minimum withdrawal amounts vary, depending on the method used. For bank transfers and Visa, the minimum amount is £10. For withdrawals using Neteller, the minimum amount is £15. For UK PayPal, Skrill and Entropay, the minimum amount is £20. Maximum amounts also vary depending on the method being used. The timescale for such payments also varies. Withdrawal requests are usually processed within 24 hours. If you find you’re having problems making a withdrawal there are a number of things you can check. First, check that the funds are not subject to bonus restrictions or wagering requirements. This can be done in your betting account under “My Bonuses”. Deposit methods that allow withdrawals also have to be used, in accordance with money laundering regulations. It is also a requirement that deposits have to be wagered at least one time, before they can be withdrawn.
This casino takes its responsibilities very seriously when it comes to gambling problems. A self-assessment test is available and there are various limits that can be placed on your account, should you feel you may be developing a problem. Deposit limits can be set for a chosen time period, such as daily, weekly or monthly. Self-exclusion is also an option which includes forfeiting any active bonus or entry into competitions.
Customer Support Available Around the Clock
Customer support is always available, but we found the help section of the site very informative. There are sections on registration and login, accounts and verification, payments, promotions, bonuses, general technical queries and more. When undertaking our research for this review we were able to find most of the answers we needed. However, there were a few we couldn’t solve and chose to use the live chat option. We found our questions answered very promptly and politely. Response time is quoted as a minimum of 30 seconds, and we can confirm this is the case. Sending an email is another option, for which you can expect a reply within the hour. Requesting a call back is the third option and the site states you should receive a response within 15 to 60 minutes.
Overall Opinion of the Experience
While this particular casino is obviously aimed at a UK audience, there is nothing to put players from other countries off. It is slick, well designed and varied in its games offering. Which means there is bound to be something you like. Being a fully licensed online casino is an obvious attraction, with games from top developers only serving to increase the casinos attractiveness. Processing times for payments are good, and the methods supported are enough to suit most players. Support is on the ball and you can play at home or when on the go using a mobile device. We found a few negative comments from customers regarding payments, but that seems to be pretty much par for the course when it comes to online casinos. Overall, it’s an enjoyable experience and one you’re certain to want to repeat.