YakoCasino is a bright and breezy casino that claims to be on a mission to put you, the player, at the heart of the operation. The casino was dreamt up by the team of experts at L&L Europe Ltd, a Malta-based company with many successful casino enterprises under their belt, and it was launched in 2015. For Yako, they wanted to create a more personalised vibe that would make every player feel like a VIP. The word ‘Yako’ actually means ‘Your’ in Swahili. YakoCasino
(or Your Casino) casino certainly wears its heart on its sleeve, but does it provide the level of service that its parent company is known for? Considering that the site is licenced by the UK Gambling Commission, the Malta Gaming Authority, and the Swedish Gambling Commission, it would seem that we’re off to a good start. But let’s explore further.
A quick look at the selection of games on offer will instantly make you feel like you’re in safe hands. The team behind YakoCasino are clearly game connoisseurs. The game library at YakoCasino is bursting at the seams with high quality games from some of the best software providers in the industry. You will find at least 600 slot games; over 40 table games; and over 70 live casino games. The site also features a decent selection of lottery games, such as Euro Millions, Mega Millions and Euro Jackpot. Software providers include, but are not limited to:
YakoCasino offers a number of reputable payment providers for deposit and withdrawal transactions. Once you have signed up for an account, all you need to do is click on ‘deposit’ which you will find in the ‘my account’ menu. Once there, you can choose your preferred payment method from the list of providers. The same goes for withdrawals. The minimum amount for both deposit and withdrawal transactions is €10. The processing time for withdrawals depends on your payment method; e-wallets offer instant withdrawals, whereas bank transfers can take up to 4 business days. Payment methods include:
Keep in mind that if you make your first deposit using Skrill or Neteller, you will not be eligible for the welcome bonus. It is a good idea, therefore, to have an alternative payment method available to make your first deposit. It is also important to keep in mind that at some point prior to making your first withdrawal, you will be asked to verify your identity. You will be asked to upload various documents that prove your name, age and address. This process can take up to 2 or 4 days to complete, so you will need to be patient.
Bonuses and Campaigns
New players can expect a very warm welcome at YakoCasino. The current welcome bonus is a 100% match bonus up to €99, plus 99 free spins on the slot games, Spinsane or Joker Pro. As soon as you sign up for an account, you will be directed to the ‘my account’ menu where you’ll find the ‘Bonuses’ page. Once you’ve clicked ‘activate’, the welcome bonus will be made available to you and you will be redirected to the payments section where you will need to make your first deposit. The minimum deposit amount is €20. The match deposit bonus and the free spins come with a x40 wagering requirement. It is not possible to use the bonus funds to play live casinos games, and only slots and video slots count towards the wagering requirement.
YakoCasino like to reward loyal players with regular offers of free spins, cashback and reload bonuses. Every time a new bonus hits, you’ll be notified by a pop-up that will direct you to the ‘Bonuses’ page. It is important to read the terms and conditions of every bonus because wagering requirements and time limits are subject to change.
18 +. Min deposit €20. Wagering 40 x bonus. Live casino is excluded. Valid for 30 days. New players only. Begambleaware.org. 18 +. T&C applies.
YakoCasino has a comprehensive FAQ page that aims to pre-emptively answer every possible question that you might have. However, if you cannot find the answer to your question, or if you run into any problems during your time spent at the casino, you can contact the customer service team via telephone, email or live chat.
- Licensed by UKGC and MGA
- Equipped with SSL security technology
- Excellent selection of games
- Renowned software providers
- Friendly and knowledgeable customer service
- Mobile responsive
At this time, the customer service team not available 24/7. You can contact the team throughout the day up, from early morning until around midnight, which is not bad. But if a problem comes up for a night-owl at 3am, that player will only be able to send an email and will have to wait until the following day for an answer, and we feel it is remiss of the casino not to cater to the needs of all their players in this regard.
It is hard not to like YakoCasino. The site is colourful and cheerful without being garish. The design is intuitive, and information is readily available at your fingertips. The bonus is generous, especially with the inclusion of such a large number of free spins. The bonus terms and conditions are transparent, and the wagering requirements are industry-standard. And all the essential building blocks are in place regarding online safety and fair gaming. We would like to see this casino develop a dedicated loyalty programme in the future, but for now the on-going promotions will make it worth your while to stick around. YakoCasino is, in the grand scheme of things, doing everything it can to make each player’s gambling experience feel unique and personalised.