Mansion Casino Review 2019

UK based casino review of Mansion Casino – updated 2019

Good old Mansion Casino – launched all the way back in 2004 and still going strong. To be perfectly honest with you it is, however, somewhat of a black sheep among the gambling sites that we at casinowebsites.com have reviewed and suggest paying a visit to. Now why would we say that?

Well, the site hasn’t entirely kept up with modern standards, which first and foremost shows when it comes to their limited game selection. We’re not seeing the same love from the customer support as we are with many other online casinos either. It’s not bad, just not on par with the standard of these.

And yet here we are – listing Mansion Casino as a high quality site that certainly deserves a visit. The main reason for this is that they’re offering a huge amount of exciting promotions and an absolutely fantastic loyalty program. Not to mention a valuable welcome offer which on its own is well worth a deposit just to get your hands on.

We’ve managed to catch your interest now, haven’t we? Well, keep reading the review and we’ll quench your curiosity by giving you all of the important information that you want about Mansion Casino; the awesome stuff as well as the not so good.

Why should I pay a visit to Mansion Casino?

Player protection
– It’s a highly secure site licensed by the UK Gambling Commission and Gibraltar Licensing Authority.

Trustworthiness
– They have been active in the online gambling industry for more than 15 years – ever since 2004.

Bonuses

– As a new player you get to choose between two welcome offers that are both very valuable;
– A deposit bonus of 100% up to £200 with 40x wagering and no hard locking of real money;
– Or a table game bonus giving you golden chips worth £20 with no wagering required at all.
– New promotions are frequently being offered to all players who have an account.
– You’re automatically a part of an awesomely designed loyalty program;
– All of your wagers earn you points that can be exchanged into real cash.

Products
– There’s a very nice variety of different casino games;
– Slots, table games, video pokers, scratch cards, arcade games, keno and live casino.

Navigation
– The site is structured in a logical way that makes it easy to access most of the things that you need.
– The mobile experience is great; perfect browser adaption and fantastic mobile apps to download.

Support

– The customer support is always available on live chat, e-mail and phone and is very friendly.

Is there any reason not to play at Mansion Casino?

As always it depends on your personal preferences and what you’re looking for in a gambling site. Like most casinos there are indeed a couple of downsides with Mansion, which may or may not be important to you. We have listed these in short below.

– The number of slot machines is pretty low as you’ll only have about 350 to choose from.
– Slots offered are just provided by Microgaming and Playtech so the variety is quite poor.
– Your cash outs can take up to three days to be processed by the site’s payments team.
– The live casino experience is only provided by Playtech. You won’t find Evolution Gaming.
– Even though the customer support is very friendly, the overall quality of it isn’t the best.
– Mansion is a pure casino site with no sports betting or online poker against other players.

If you want our honest opinion, Mansion Casino is great if you love games provided by Playtech and Microgaming, as well as bonus offers. Other than that we would recommend checking out any of the other gambling sites that we at casinowebsites.com are listing. Personally we use Mansion Casino for their very valuable promotions and loyalty program, and then gamble on different sites on the side.

How reputable and trustworthy is Mansion Casino?

If we were to put it in one word we would say extremely! You definitely have nothing to worry about. There may be parts of the site that haven’t kept up with modern standards, but there’s certainly nothing wrong with the security and legitimacy of it. The best proof of this is that it has a gaming license from the UK Gambling Commission.

As you may or may not already know, this is one of the toughest regulators in the online casino industry. For them to hand out a license to a site, this has to live up to a long list of high quality standards. Games need to be proven fair and you as a player has to be protected in several ways, such as the casino having great encryption and safeguards against hackers.

On top of this license, Mansion Casino has been around for more than 15 years and is a well-known brand among many gambling enthusiasts. The group behind the site has also won an award for being the best online casino operator of the year (by IGA), which is further confirmation of their trustiness.

Video slots and slot providers at Mansion Casino

Should you be a new explorer of the exciting world that playing online casino brings, you will probably be very satisfied with the selection of slots offered at Mansion. As a hardcore gambling enthusiast chances are, however, that you may be quite disappointed.

Their library of slot machines isn’t bad as you’ll have about 350 different ones to choose from. These are all created by Microgaming and Playtech, which are two of the most renowned providers in the industry. If we were to translate this for you, it means that you can enjoy plenty of high quality slots that are creatively designed in a heap of different ways.

There are undoubtedly a lot of interesting features, bonus games, huge winning potentials and eye catching graphics to discover. If you ever dream of cashing in life changing amounts, you will also find about 75 jackpot machines that can make those wishes come true in a blink of an eye.

As much as the library of slots is likely to satisfy new thrill seekers, we must, however, point out that it’s not anywhere near the game selection of other casinos recommended by us.

Table games and live casino at Mansion Casino

In contrary to the limited slot experience, the table game and live casino adventure at Mansion is all in all a fantastic one. If you’re one of many thrill seekers that love playing roulette, blackjack or different types of poker you definitely won’t be disappointed.

It should, however, be mentioned that the experience is different from many other gambling sites – especially the authentic one that you’ll have with real dealers in the live casino. Instead of Evolution Gaming being the provider of this (which is the most common one), Mansion is using Playtech (which is quite rare).

This can be both good and bad depending on how you look at it and what your expectations are. While some table games are the exact same, there are variations of them that you wouldn’t have found on other casinos and also variations that are missing compared to sites using Evolution Gaming.

To give you a better idea of what you can expect at Mansion, we have listed all of their table and live casino games below. As you can see it’s quite a lot to explore!

Roulette games at Mansion Casino

American French European
Speed Auto Spread Bet
Jackpot Football Themed Slingshot
1000 Diamond Bet Pinball Surrender

Blackjack games at Mansion Casino

Classic Unlimited Magic Seven
Lucky Lucky Buster 21 Duel
Double Attack    

Poker and other games at Mansion Casino

Baccarat Hi-Lo Casino Hold’em
Three Card Brag Dragon Tiger Sic Bo
Stravaganza Caribbean Stud Craps
Pai Gow Wild Viking  

Game shows at Mansion Casino

Spin a Win

Other games available to enjoy at Mansion Casino

While products like sports betting and online poker against other players isn’t offered at all at Mansion, they are doing a pretty good job with their variety of casino games. In addition to their slots and table games, you’ll be able to find a couple of scratch cards, arcade games, keno and bingo played against the computer. There’s also quite a nice selection of fast paced video pokers, which we have listed below.

Video Pokers at Mansion Casino

Jacks or Better Deuces Wild Joker Wild
Aces and Faces

What can I expect from the customer support?

Starting with the good things, they’re available to assist you with any queries you may have around the clock. You will always find English speaking agents that can be reached on live chat, e-mail and by phone. These are, in our experience, very friendly and relaxed, which are both very positive qualities.

Unfortunately there are also some lesser great ones. The experience may vary depending on who you speak with, but in general the agents seem to lack a bit of knowledge and be a bit slow in their replies. We’ve also experienced promotions being pushed in the chat in a questionable way as this has been taking away focus from the main reason of contact.

Don’t get us wrong– the service isn’t as bad as it may sound like. You can certainly roll with it, but compared to some sites that have award-winning supports there is definitely a big difference. At the end of the day Mansion will get the job done, but probably not as efficiently as some other casinos listed by us will.

Deposits and withdrawals at Mansion Casino

Funding your player account at Mansion is just as smooth as doing it with any other high quality casino. It may in fact be even better as you’ll find a wide range of deposit methods, including Boku and PayPal, which certainly aren’t the most common ones. All of your transactions are also made highly secure thanks to a 128-bit encryption and are on top of this always free of charge.

Payment methods offered at Mansion Casino

Boku

Mastercard Neteller PayPal
Paysafe Skrill Trustly

Visa

When it comes to withdrawals, making a cash out of your winnings is as easy as depositing money to your account. It is, however, not the fastest process. While the industry standard of handling withdrawals (sending your money) is about 24 hours, it can take up to 72 at Mansion. For most players this is definitely not the end of the world, but it’s good to be aware about.

Bonuses and loyalty rewards offered at Mansion Casino

This is the big highlight of Mansion and where having an account with the site truly pays off. Not only are they welcoming new players with a choice of two awesome bonuses (described further down) and not only do they have an amazing loyalty program (also described further down). On top of this, there are always plenty of valuable promotions to take part of every week.

The campaigns can vary a lot in their designs; some are very simple while others are made to really spice up the excitement of your gambling session. It can for instance be prize draws where you simply have to make a deposit to get a chance of winning pure money. You’ll also find wagering free cash backs that will give you a portion of your losses back in case you’re unlucky.

For the more creatively designed campaigns, it could be that you’re rewarded with a large amount of cash, such as £500 or £1000 by being dealt blackjack 3 or 4 times in a row. It could also be a similar promotion running on roulette where the goal is winning on a certain outcome several times. The longer the streak, the bigger the reward.

There’s a heap of different campaigns and these are just a very few examples of what you may encounter at Mansion.

The loyalty program at Mansion Casino

As soon as you start playing at Mansion you will automatically be part of a lucrative loyalty program that will earn you pure cash for the wagers that you make. The way that it works is really simple. Once you’ve staked enough money, you will earn a loyalty point and once you have at least a hundred of these points, you can exchange them for wagering free cash.

No matter what type of game you’re playing on you will get points, but certain products will have you earning them much faster than others. See the below table for specifics.

Type of game Bet needed to earn 1 point Type of game Bet needed to earn 1 point
Slots £20 Blackjack £60
Scratch cards £20 Baccarat £80
Arcade games £20 Video poker £150
Progressive slots £30 Craps or Sic Bo £200
Poker and other card games £40 Pontoon £200
Roulette £50 Blackjack Surrender £200

 

There are five different levels to the loyalty program and the higher the level you reach, the more money each of your points will be worth. This is illustrated below.

Loyalty Level: Bronze Silver Gold VIP VIP Elite
Loyalty points required: 0 – 499 500 – 2,999 3,000 – 20,000 20,000+ 50,000+
Additional requirement: n/a n/a n/a  £3,000 in deposits £24,000 in deposits
Cash for every 100 points: Up to £2.50 £3.33 Up to £5.00 Up to £8.33

Now to the truly awesome part of the loyalty program – there is no time limit in which you have to fulfill the requirements of a loyalty level. This means that everyone who regularly plays at Mansion will eventually reach a higher level. It doesn’t matter if it takes you a week or two years to gather 500 points, but as soon as you do your account will be upgraded to silver.

You can also save your gathered points forever, which means that you’re best of keeping them until you’ve reached a high level. Exchanging them as a gold member will for instance be twice as profitable for you as exchanging them at the bronze level.

The welcome offer at Mansion Casino

Being a new thrill seeker at Mansion you’ll have two different welcome bonuses to choose from; one made for slot spinners and mixed gamblers and one purely made for roulette and blackjack. They’re both very valuable in their own ways so it’s all up to personal preferences.

Bonus made for slots and mixed gamblers: 100% deposit bonus up to £200

With this welcome bonus you’ll get your first deposit matched by an equal amount of extra bonus cash, up to a maximum of £200. To make the most of the offer, deposit £200 and you’ll get another £200 to play with. The bonus can be used on any type of game, but the wagering requirement that it comes with is most efficiently fulfilled by playing on slots or scratch cards.

Important conditions of the bonus offer include the following:

– The minimum deposit to take part of the offer is set to £20
– Bonus must be activated through a pop-up window appearing after your first deposit
– The extra bonus money received needs to be wagered 40 times before a cash out
– This wagering requirement needs to be fulfilled within 30 days
– Your own deposited money is used before any bonus balance
– Neteller and Skrill deposits are not eligible for the offer

What makes the bonus a must grab is that you’re never taking any risk with it. You’re playing with your real money before the bonus balance and should you win with this you can always make a cash out. The bonus will of course be removed if you do so. What it means is, however, that you’re never bound to fulfill the wagering requirement until you’ve started to play with the bonus balance.

Bonus made for roulette and blackjack: 20 golden chips free from wagering

Picking this welcome offer you will earn 20 golden chips as soon as you have wagered a total of £20 on roulette or blackjack. These chips are worth the very same amount and can only be used on the very same games.

The max value of the offer is less than with the other bonus, but what’s absolutely fantastic about it is that the winnings from the chips are free from wagering. So you’re basically receiving £20 in pure cash that can be used on roulette or blackjack.

Important conditions of the bonus offer include the following:

– The minimum deposit to take part of the offer is set to £20
– To activate the offer, bonus code “TABLE” needs to be entered when depositing
– Before the golden chips are awarded, £20 needs to be wagered on roulette or blackjack
– Once the wagering is done, the golden chips will be instantly credited to your account
– The golden chips have to be used within 14 days or else they will expire
– All winnings from the golden chips are credited as pure cash with no wagering
– Neteller and Skrill deposits are not eligible for the offer

100% up to£200 on your first deposit

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